{"id":713,"date":"2020-01-01T17:40:20","date_gmt":"2020-01-01T20:40:20","guid":{"rendered":"http:\/\/blog.gotaskfly.com\/?p=713"},"modified":"2020-02-12T17:50:18","modified_gmt":"2020-02-12T20:50:18","slug":"sou-cliente-como-uso-o-service-desk","status":"publish","type":"post","link":"https:\/\/blog.gotaskfly.com\/index.php\/2020\/01\/01\/sou-cliente-como-uso-o-service-desk\/","title":{"rendered":"Sou cliente, como uso o Service Desk?"},"content":{"rendered":"\n<p>Bateu aquela d\u00favida sobre o que voc\u00ea solicitou, precisa acompanhar como est\u00e1 o pedido ou at\u00e9 mesmo pedir algo mais? Ent\u00e3o confere aqui como resolver isso? <\/p>\n\n\n\n<p>Vem com a gente! ?<\/p>\n\n\n\n<p>Primeiro vamos criar uma solicita\u00e7\u00e3o atrav\u00e9s de um e-mail. <\/p>\n\n\n\n<p>Crie um e-mail e envie para o endere\u00e7o que a empresa te passou. <\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" width=\"567\" height=\"215\" src=\"https:\/\/blog.gotaskfly.com\/wp-content\/uploads\/2020\/02\/image-16.png\" alt=\"\" class=\"wp-image-716\" srcset=\"https:\/\/blog.gotaskfly.com\/wp-content\/uploads\/2020\/02\/image-16.png 567w, https:\/\/blog.gotaskfly.com\/wp-content\/uploads\/2020\/02\/image-16-300x114.png 300w\" sizes=\"(max-width: 567px) 100vw, 567px\" \/><\/figure>\n\n\n\n<p>\u2705Pronto, a empresa j\u00e1 recebeu como uma tarefa no seu Taskfly<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" width=\"543\" height=\"406\" src=\"https:\/\/blog.gotaskfly.com\/wp-content\/uploads\/2020\/02\/image-17.png\" alt=\"\" class=\"wp-image-718\" srcset=\"https:\/\/blog.gotaskfly.com\/wp-content\/uploads\/2020\/02\/image-17.png 543w, https:\/\/blog.gotaskfly.com\/wp-content\/uploads\/2020\/02\/image-17-300x224.png 300w\" sizes=\"(max-width: 543px) 100vw, 543px\" \/><\/figure>\n\n\n\n<p>Agora para acompanhar esse servi\u00e7o, voc\u00ea precisa acessar o site:<\/p>\n\n\n\n<p><a href=\"http:\/\/www.gotaskfly.com\">www.gotaskfly.com<\/a> e clicar em <strong>Service Desk<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" width=\"396\" height=\"77\" src=\"https:\/\/blog.gotaskfly.com\/wp-content\/uploads\/2020\/02\/image-18.png\" alt=\"\" class=\"wp-image-719\" srcset=\"https:\/\/blog.gotaskfly.com\/wp-content\/uploads\/2020\/02\/image-18.png 396w, https:\/\/blog.gotaskfly.com\/wp-content\/uploads\/2020\/02\/image-18-300x58.png 300w\" sizes=\"(max-width: 396px) 100vw, 396px\" \/><\/figure>\n\n\n\n<p>Informe seu <strong>Login e Senha<\/strong>, que ser\u00e1 informado pela empresa que est\u00e1 te atendendo, certo!?<\/p>\n\n\n\n<p>Nesta tela, voc\u00ea pode criar uma <strong>Nova Tarefa<\/strong>, seja ela uma solicita\u00e7\u00e3o, suporte ou bug. Bora escolher um e preencher as informa\u00e7\u00f5es.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" width=\"567\" height=\"153\" src=\"https:\/\/blog.gotaskfly.com\/wp-content\/uploads\/2020\/02\/image-20.png\" alt=\"\" class=\"wp-image-724\" srcset=\"https:\/\/blog.gotaskfly.com\/wp-content\/uploads\/2020\/02\/image-20.png 567w, https:\/\/blog.gotaskfly.com\/wp-content\/uploads\/2020\/02\/image-20-300x81.png 300w\" sizes=\"(max-width: 567px) 100vw, 567px\" \/><\/figure>\n\n\n\n<p>Acompanhar as que j\u00e1 foram criadas, adicionar um anexo, alterar a prioridade ou um coment\u00e1rio. <\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" width=\"407\" height=\"373\" src=\"https:\/\/blog.gotaskfly.com\/wp-content\/uploads\/2020\/02\/image-21.png\" alt=\"\" class=\"wp-image-725\" srcset=\"https:\/\/blog.gotaskfly.com\/wp-content\/uploads\/2020\/02\/image-21.png 407w, https:\/\/blog.gotaskfly.com\/wp-content\/uploads\/2020\/02\/image-21-300x275.png 300w\" sizes=\"(max-width: 407px) 100vw, 407px\" \/><\/figure>\n\n\n\n<p>Est\u00e1 aqui, \u00e9 a tarefa que foi criada inicialmente por e-mail.<\/p>\n\n\n\n<p>Esse exemplo a gente usou todos os campos dispon\u00edveis, mas voc\u00ea pode utilizar conforme sua necessidade <\/p>\n\n\n\n<p>E a\u00ed, curtiu? Faremos de tudo para ficar mais f\u00e1cil a comunica\u00e7\u00e3o\nentre voc\u00eas ?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Bateu aquela d\u00favida sobre o que voc\u00ea solicitou, precisa acompanhar como est\u00e1 o pedido ou at\u00e9 mesmo pedir algo mais? Ent\u00e3o confere aqui como resolver isso? Vem com a gente! ? Primeiro vamos criar uma solicita\u00e7\u00e3o atrav\u00e9s de um e-mail. Crie um e-mail e envie para o endere\u00e7o que a empresa te passou. \u2705Pronto, a [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_mi_skip_tracking":false},"categories":[4],"tags":[],"_links":{"self":[{"href":"https:\/\/blog.gotaskfly.com\/index.php\/wp-json\/wp\/v2\/posts\/713"}],"collection":[{"href":"https:\/\/blog.gotaskfly.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.gotaskfly.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.gotaskfly.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.gotaskfly.com\/index.php\/wp-json\/wp\/v2\/comments?post=713"}],"version-history":[{"count":4,"href":"https:\/\/blog.gotaskfly.com\/index.php\/wp-json\/wp\/v2\/posts\/713\/revisions"}],"predecessor-version":[{"id":726,"href":"https:\/\/blog.gotaskfly.com\/index.php\/wp-json\/wp\/v2\/posts\/713\/revisions\/726"}],"wp:attachment":[{"href":"https:\/\/blog.gotaskfly.com\/index.php\/wp-json\/wp\/v2\/media?parent=713"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.gotaskfly.com\/index.php\/wp-json\/wp\/v2\/categories?post=713"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.gotaskfly.com\/index.php\/wp-json\/wp\/v2\/tags?post=713"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}